How to check your Samsung battery
Open the Samsung Members app, go to Diagnostics and run the Battery status test.
Signs you need a new battery
- The battery will not last a day
- Sudden shutdowns or restarts
- Slow charging or the phone getting hot
- The back cover lifting or bulging. Stop charging and contact us straight away.
Two ways to get it fixed
- Doorstep repair in Brighton and Hove, Worthing, Eastbourne, Hastings, Crawley, Horsham, Chichester and across Sussex. See areas.
- Mail-in repair from anywhere in the UK, with free postage both ways and £10 off.
Frequently asked questions
How do I check my Samsung battery health?
Use the Samsung Members app: Diagnostics, then Battery status.
Is there a warranty?
Yes, 12 months on every battery replacement.